{"id":72,"date":"2023-02-17T16:25:52","date_gmt":"2023-02-17T07:25:52","guid":{"rendered":"https:\/\/genbalab.jp\/2023\/02\/17\/%e3%82%b7%e3%83%83%e3%82%af%e3%82%b9%e3%82%b7%e3%82%b0%e3%83%9e%ef%bc%886%cf%83%ef%bc%89%e3%81%a8%e3%81%af%ef%bc%9f%e7%b5%8c%e5%96%b6%ef%bc%8f%e5%93%81%e8%b3%aa%e7%ae%a1%e7%90%86%e3%81%a7%e5%bf%85\/"},"modified":"2025-02-17T19:35:17","modified_gmt":"2025-02-17T10:35:17","slug":"6-sigma","status":"publish","type":"post","link":"https:\/\/www.tebiki.jp\/genba\/useful\/6-sigma\/","title":{"rendered":"\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\uff086\u03c3\uff09\u3068\u306f\uff1f\u7d4c\u55b6\uff0f\u54c1\u8cea\u7ba1\u7406\u3067\u5fc5\u8981\u306a\u6982\u5ff5\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\uff01"},"content":{"rendered":"\n<p><span style=\"font-size: 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class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\uff086\u03c3\uff09\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3068\u306f\u3001\u88fd\u54c1\u306e\u30d0\u30e9\u30c4\u30ad\u3092\u6975\u3081\u3066\u5c0f\u3055\u304f\u3059\u308b\u305f\u3081\u306b\u3001\u7d71\u8a08\u5b66\u3092\u7528\u3044\u3066\u884c\u308f\u308c\u308b\u6539\u5584\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u540d\u524d\u306e\u7531\u6765<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u8a9e\u6e90\u3068\u306a\u3063\u305f\u30b7\u30b0\u30de(\u03c3)\u3068\u306f\u3001\u30c7\u30fc\u30bf\u306e\u6563\u3089\u3070\u308a\u5177\u5408\u3001\u3064\u307e\u308a<strong>\u6a19\u6e96\u504f\u5dee<\/strong>\u3092\u6307\u3059\u5358\u4f4d\u306e\u3053\u3068\u3092\u8a00\u3044\u307e\u3059\u3002\u7c21\u5358\u306b\u8a00\u3046\u3068\u3001\u88fd\u54c1\u306e\u5b8c\u6210\u5ea6\u304c\u5e73\u5747\u5024\u306b\u5bfe\u3057\u3066\u3001\u3069\u306e\u7a0b\u5ea6\u30d0\u30e9\u30c4\u30ad\u304c\u3042\u308b\u304b\u3092\u8868\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3068\u306f\u300c<strong>6\u03c3<\/strong>\u300d\u306e\u3053\u3068\u3067\u3042\u308a\u3001100\u4e07\u56de\u306e\u3046\u3061\u4e0d\u5177\u5408\u304c3\uff5e4\u56de\u3092\u8d85\u3048\u306a\u3044\u3053\u3068\u3092\u76ee\u6a19\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u5b9f\u306f6\u03c3\u4ee5\u5916\u306b\u3082\u30011\u03c3\uff5e5\u03c3\u307e\u3067\u5b58\u5728\u3057\u3001100\u4e07\u56de\u3042\u305f\u308a\u306e\u4e0d\u5177\u5408\u306e\u56de\u6570\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n<p style=\"text-align: center; font-weight: bold;\"><span style=\"font-size: 11px;\">\u30d0\u30e9\u30c4\u30ad<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: center; font-weight: bold;\"><span style=\"font-size: 11px;\">100\u4e07\u56de\u3042\u305f\u308a\u306e\u4e0d\u5177\u5408\u306e\u56de\u6570<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">1\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">690,000<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">2\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">308,537<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">3\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">66,807<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">4\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">6210<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">5\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">233<\/span><\/p>\n<\/td><\/tr><tr><td>\n<p style=\"text-align: center;\"><span style=\"font-size: 11px;\">6\u03c3<\/span><\/p>\n<\/td><td>\n<p style=\"text-align: right;\"><span style=\"font-size: 11px;\">3.4<\/span><\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u6b74\u53f2<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u30011980\u5e74\u4ee3\u306b\u30a2\u30e1\u30ea\u30ab\u306e\u901a\u4fe1\u6a5f\u5668\u30e1\u30fc\u30ab\u30fc\u3067\u3042\u308b\u30e2\u30c8\u30ed\u30fc\u30e9\u793e\u304c\u3001\u65e5\u672c\u306e<strong>QC\u30b5\u30fc\u30af\u30eb\u6d3b\u52d5<\/strong>\u3092\u53c2\u8003\u306b\u3057\u3066\u958b\u767a\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u73fe\u5728\u3067\u306f\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306b\u3082\u3044\u308d\u3044\u308d\u306a\u7a2e\u985e\u304c\u3042\u308a\u3001\u9577\u3044\u6b74\u53f2\u306e\u4e2d\u3067\u69d8\u3005\u306a\u4eba\u304c\u767a\u5c55\u3055\u305b\u3066\u304d\u307e\u3057\u305f\u3002\u4ee3\u8868\u7684\u306a\u3082\u306e\u306f\u4ee5\u4e0b\u306e3\u7a2e\u985e\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de<\/span><\/li>\n\n\n\n<li><span style=\"color: #000000;\">\u30ea\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de<\/span><\/li>\n\n\n\n<li><span style=\"color: #000000;\">\u30c7\u30b6\u30a4\u30f3\u30d5\u30a9\u30fc\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de<\/span><\/li>\n<\/ul>\n\n\n\n<p>\u3053\u308c\u3089\u306f\u53d6\u308a\u7d44\u3080\u30d7\u30ed\u30bb\u30b9\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u3088\u3063\u3066\u4f7f\u3044\u5206\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u5143\u3005\u88fd\u9020\u696d\u306e\u54c1\u8cea\u7ba1\u7406\u3067\u7528\u3044\u3089\u308c\u3066\u304d\u305f\u624b\u6cd5\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u73fe\u5728\u3067\u306f\u7269\u7406\u7684\u306a\u88fd\u54c1\u3060\u3051\u3067\u306a\u304f\u3001\u55b6\u696d\u90e8\u9580\u3084\u4f01\u753b\u90e8\u9580\u306a\u3069\u3042\u3089\u3086\u308b\u4f01\u696d\u6d3b\u52d5\u306b\u3082\u53d6\u308a\u5165\u308c\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3068QC\u30b5\u30fc\u30af\u30eb\u6d3b\u52d5\u306e\u9055\u3044<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001QC\u30b5\u30fc\u30af\u30eb\u6d3b\u52d5\u3068\u4f3c\u3066\u3044\u308b\u9805\u76ee\u3082\u591a\u304f\u3001\u52d8\u9055\u3044\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u672c\u8cea\u7684\u306b\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>QC\u30b5\u30fc\u30af\u30eb\u6d3b\u52d5\u306f\u5b8c\u6210\u54c1\u306e\u54c1\u8cea\u3092\u91cd\u8996\u3059\u308b\u6d3b\u52d5\u3067\u3059\u3002\u4e00\u65b9\u306e\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u7d50\u679c\u3060\u3051\u3067\u306a\u304f<strong>\u30d7\u30ed\u30bb\u30b9\u3082\u91cd\u8996\u3059\u308b\u6539\u5584\u6d3b\u52d5<\/strong>\u3068\u3044\u3046\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u3001\u4ed6\u306e\u624b\u6cd5\u3068\u6bd4\u3079\u3066\u30c7\u30fc\u30bf\u3084\u7d71\u8a08\u3092\u7528\u3044\u3066\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u3001\u5927\u304d\u306a\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>QC\u30b5\u30fc\u30af\u30eb\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u7d30\u306b\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002\u4f75\u305b\u3066\u3054\u89a7\u3044\u305f\u3060\u304f\u3053\u3068\u3067\u3001\u3088\u308a\u9055\u3044\u304c\u660e\u78ba\u306b\u5206\u304b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-287b0415ad1432ddbdd73c8e1b8a45f7\" style=\"color:#0720e3\"><a href=\"https:\/\/genbalab.jp\/blog\/qc-circle\" title=\"\"><strong>\u95a2\u9023\u8a18\u4e8b\uff1a<\/strong><\/a><a href=\"https:\/\/genbalab.jp\/blog\/qc-circle\"><strong>\u3010\u4e8b\u4f8b\u4ed8\u3011QC\u30b5\u30fc\u30af\u30eb\uff08\u5c0f\u96c6\u56e3\u6539\u5584\uff09\u6d3b\u52d5\u306e\u9032\u3081\u65b9\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u30c7\u30e1\u30ea\u30c3\u30c8\u306a\u3069\u3082\u89e3\u8aac<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u539f\u5247<\/h2>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u65e2\u5b58\u30d7\u30ed\u30bb\u30b9\u306e\u696d\u52d9\u6539\u5584\u3084\u3001\u88fd\u54c1\u306e\u54c1\u8cea\u6539\u5584\u306a\u3069\u5e45\u5e83\u304f\u4f7f\u7528\u3055\u308c\u3066\u304a\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u6d3b\u7528\u3059\u308b\u4e0a\u3067\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u306e\u539f\u5247\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #333333;\">VOC\uff08\u9867\u5ba2\u306e\u58f0\uff09\u3092\u6700\u91cd\u8981\u8996\u3059\u308b<\/span><\/li>\n\n\n\n<li><span style=\"color: #333333;\">\u6539\u5584\u3059\u308b\u3082\u306e\u306f\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308b\u3053\u3068<\/span><\/li>\n\n\n\n<li><span style=\"color: #333333;\">\u30c7\u30fc\u30bf\u3092\u7528\u3044\u3066\u5206\u6790\u3059\u308b<\/span><\/li>\n\n\n\n<li><span style=\"color: #333333;\">\u7d44\u7e54\u7684\u306b\u53d6\u308a\u7d44\u3080<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">VOC\uff08\u9867\u5ba2\u306e\u58f0\uff09\u3092\u6700\u91cd\u8981\u8996\u3059\u308b<\/h3>\n\n\n\n<p><span style=\"color: #333333;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u53ef\u80fd\u306a\u9650\u308a\u306e\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u6a19\u3068\u3057\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #333333;\">\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u304c<\/span><strong><span style=\"color: #333333;\">\u3069\u306e\u3088\u3046\u306a\u4e0d\u6e80\u3092\u3082\u3063\u3066\u3044\u308b\u304b\u3001\u3069\u3046\u3044\u3063\u305f\u30cb\u30fc\u30ba\u304c\u3042\u308b\u306e\u304b<\/span><\/strong><span style=\"color: #333333;\">\u306a\u3069\u3001\u591a\u304f\u306e\u58f0\uff08VOC\uff09\u3092\u96c6\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u591a\u304f\u306e\u6642\u9593\u3092\u8cbb\u3084\u3057\u3066VOC\u3092\u7406\u89e3\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #333333;\">VOC\u306e\u5177\u4f53\u7684\u306a\u610f\u5473\u306f\u3001<a href=\"#l\" rel=\"noopener\">\u672c\u8a18\u4e8b\u5185\u3067\u5f8c\u307b\u3069\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059<\/a>\u3002\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6539\u5584\u3059\u308b\u3082\u306e\u306f\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308b\u3053\u3068<\/h3>\n\n\n\n<p><span style=\"color: #333333;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u696d\u52d9\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u5bfe\u8c61\u3068\u3057\u3066\u3001\u3055\u307e\u3056\u307e\u306a\u30d0\u30e9\u30c4\u30ad\u306e\u4f4e\u6e1b\u3092\u76ee\u6a19\u3068\u3057\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #333333;\">\u305d\u3057\u3066\u3001\u305f\u3068\u3048\u4eba\u304c\u884c\u3046\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u3063\u3066\u3082\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u300c\u4eba\u300d\u3067\u306f\u306a\u304f\u300c\u3084\u308a\u65b9\u300d\u306b\u6ce8\u76ee\u3057\u3066\u6539\u5584\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30fc\u30bf\u3092\u7528\u3044\u3066\u5206\u6790\u3059\u308b<\/h3>\n\n\n\n<p><span style=\"color: #333333;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u3001\u6539\u5584\u3057\u305f\u3044\u30d7\u30ed\u30bb\u30b9\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3001\u5206\u6790\u3057\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #333333;\">\u30c7\u30fc\u30bf\u5206\u6790\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u3057\u3066\u306f\u3001<\/span><strong><span style=\"color: #333333;\">PDCA\u30b5\u30a4\u30af\u30eb<\/span><\/strong><span style=\"color: #333333;\">\u306e\u4e2d\u3067\u30c7\u30fc\u30bf\u5206\u6790\u3092\u8003\u3048\u308b\u3053\u3068\u3067\u3059\u3002PDCA\u30b5\u30a4\u30af\u30eb\u3092\u5ff5\u982d\u306b\u304a\u3044\u305f\u5206\u6790\u7d50\u679c\u306f\u975e\u5e38\u306b\u5b9f\u7528\u7684\u3067\u3001\u7d50\u679c\u306b\u76f4\u7d50\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7d44\u7e54\u7684\u306b\u53d6\u308a\u7d44\u3080<\/h3>\n\n\n\n<p><span style=\"color: #333333;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u90e8\u9580\u304c\u53c2\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u7279\u306b\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #333333;\">\u305f\u3060\u3057\u3001\u591a\u304f\u306e\u4eba\u304c\u53c2\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306b\u8ab2\u984c\u3092\u5897\u3084\u3057\u3066\u3057\u307e\u3046\u30ea\u30b9\u30af\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u53c2\u52a0\u30e1\u30f3\u30d0\u30fc\u5168\u54e1\u306b\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6559\u80b2\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e5\u30b9\u30c6\u30c3\u30d7<\/h2>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u5c0e\u5165\u3059\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001<strong>DMAIC<\/strong>\uff08\u30c7\u30a3\u30fc\u30de\u30a4\u30af\uff09\u3084<strong>DMADV<\/strong>\uff08\u30c9\u30de\u30c9\u30d6\uff09\u3068\u3044\u3063\u305f5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u884c\u3046\u3053\u3068\u3067\u3059\u30025\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3001\u6700\u7d42\u7684\u306b\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u57fa\u6e96\u3092\u6e80\u305f\u3059\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>DMAIC\u3068DMADV\u306b\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DMAIC<strong>\uff1a<\/strong><span style=\"color: #000000;\">\u65e2\u5b58\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3059\u308b<\/span><\/li>\n\n\n\n<li>DMADV<strong>\uff1a<\/strong>\u65b0\u898f\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u69cb\u7bc9\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p>\u4ee5\u4e0b\u3067DMAIC\u3068DMADV\u306e\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u3092\u305d\u308c\u305e\u308c\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DMAIC\uff08\u30c7\u30a3\u30fc\u30de\u30a4\u30af\uff09<\/h3>\n\n\n\n<p>DMAIC\u3068\u306f\u5b9a\u7fa9(Define)\u3001\u6e2c\u5b9a(Measure)\u3001\u5206\u6790(Analyze)\u3001\u6539\u5584(Improve)\u3001\u7ba1\u7406(Control)\u3068\u3044\u3063\u305f\u30b9\u30c6\u30c3\u30d7\u3067\u6539\u5584\u3092\u884c\u3044\u307e\u3059\u3002\u3053\u306e5\u30b9\u30c6\u30c3\u30d7\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u3066DMAIC\u3068\u547c\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>DMAIC\u306f\u3001\u3059\u3067\u306b\u3042\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3059\u308b\u306e\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u88fd\u54c1\u3084\u8a2d\u8a08\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u6bb5\u968e\u7684\u306b\u6539\u5584\u3057\u3001\u6700\u9069\u5316\u3059\u308b\u306e\u306b\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5404\u30b9\u30c6\u30c3\u30d7\u306e\u8a73\u7d30\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5b9a\u7fa9\uff08Define\uff09<\/h4>\n\n\n\n<p>\u5b9a\u7fa9\uff08Define\uff09\u3067\u306f\u3001\u6539\u5584\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u8ab2\u984c\u3092\u62bd\u51fa\u3057\u307e\u3059\u3002\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f<strong>VOC\uff08\u9867\u5ba2\u306e\u58f0\uff09\u3092\u8d77\u70b9<\/strong>\u3068\u3059\u308b\u3053\u3068\u3092\u6700\u91cd\u8981\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u9867\u5ba2\u306e\u58f0\u3092\u8d77\u70b9\u3068\u3057\u3066\u3001\u4e0d\u5177\u5408\u3084\u9867\u5ba2\u304c\u4e0d\u6e80\u306b\u611f\u3058\u3066\u3044\u308b\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8ab2\u984c\u3068\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u305d\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3001\u5177\u4f53\u7684\u306a\u6570\u5024\u3092\u76ee\u6a19\u3068\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u6e2c\u5b9a\uff08Measure\uff09<\/h4>\n\n\n\n<p>\u6e2c\u5b9a\uff08Measure\uff09\u3067\u306f\u3001\u73fe\u72b6\u628a\u63e1\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u72b6\u306b\u3064\u3044\u3066\u6b63\u3057\u304f\u7406\u89e3\u3059\u308b\u306b\u306f\u3001\u751f\u7523\u91cf\u3084\u914d\u9054\u6642\u9593\u306a\u3069\u5177\u4f53\u7684\u306b<strong>\u6570\u5024\u3067\u628a\u63e1\u3059\u308b<\/strong>\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b\u3001\u6539\u5584\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306b\u5bfe\u3057\u3066\u300c\u898b\u3048\u308b\u5316\u300d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5206\u6790\uff08Analyze\uff09<\/h4>\n\n\n\n<p>\u5206\u6790\uff08Analyze\uff09\u3067\u306f\u3001\u6e2c\u5b9a\u3067\u5224\u660e\u3057\u305f\u554f\u984c\u306e\u6839\u672c\u7684\u306a\u8981\u56e0\u3092\u7279\u5b9a\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6e2c\u5b9a\u3057\u305f\u30c7\u30fc\u30bf\u306e\u30e1\u30ab\u30cb\u30ba\u30e0\u3092\u6df1\u5800\u308a\u3057\u3066\u3044\u304f\u305f\u3081\u3001<strong>\u30ed\u30b8\u30c3\u30af\u30c4\u30ea\u30fc\u3084\u7279\u6027\u8981\u56e0\u56f3<\/strong>\u306a\u3069\u306e<a href=\"https:\/\/tebiki.jp\/genba\/useful\/n7\/\" title=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0720e3\" class=\"has-inline-color\"><span style=\"text-decoration: underline;\">QC7\u3064\u9053\u5177<\/span><\/mark><\/a>\u3092\u6d3b\u7528\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u7279\u306b\u5ba2\u89b3\u7684\u30c7\u30fc\u30bf\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u305f\u3081\u3001\u6e2c\u5b9a\u304b\u3089\u5206\u6790\u307e\u3067\u306b\u591a\u304f\u6642\u9593\u3092\u8cbb\u3084\u3059\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u5834\u6539\u5584\u30e9\u30dc\u3067\u306f\u3001\u73fe\u5834\u6539\u5584\u30e9\u30dc\u3067\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30a8\u30a4\u30b7\u30f3\u30fb\u30a8\u30b9\u30c6\u30a3\u30fc\u30fb\u30e9\u30dc\u306e\u4ee3\u8868\u53d6\u7de0\u5f79\u3067\u3042\u308b\u5c71\u672c \u8aed\u6c0f\u5b9f\u52d9\u306b\u3088\u308b\u5b9f\u8df5\u3067\u304d\u308bQC7\u3064\u9053\u5177\u306e\u4f7f\u3044\u65b9\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u305f\u52d5\u753b\u3092\u7121\u6599\u3067\u8996\u8074\u3067\u304d\u307e\u3059\u3002\u305c\u3072\u3001\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"hs-cta-embed hs-cta-simple-placeholder hs-cta-embed-162875983227\" style=\"max-width: 100%; max-height: 100%; width: 800px; height: 483.94793701171875px;\" data-hubspot-wrapper-cta-id=\"162875983227\"><a href=\"https:\/\/cta-service-cms2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLJHPoVqI8U%2FkXJfjSCFQzzZRgp1QzUIJ3WFjDF3g17nNeekt1OrEmzlHpAOSIqi%2B0cNdYzZsB2vlgcDq5paCY0cSv5%2F8UPW%2BLRdiQ9c1mkLZJVzJOVYn%2FxwBIiv5h%2BvpBiLFj6R4VFvbzEdSMdgCNnbMOQ%2F30WTx6fq%2BZYtilGoEbcwA798ZMY%3D&amp;webInteractiveContentId=162875983227&amp;portalId=5997900\" target=\"_blank\" rel=\"noopener\"><br \/><img decoding=\"async\" style=\"height: 100%; width: 100%; object-fit: fill;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5997900\/interactive-162875983227.png\" alt=\"\u54c1\u8cea\u554f\u984c\u306e\u539f\u56e0\u3092\u898b\u3064\u3051\u308b\u300e\u6b63\u3057\u3044QC7\u9053\u5177\u306e\u4f7f\u3044\u65b9\u300f\u3068\u300e\u6539\u5584\u306e\u8003\u3048\u65b9\u300f (1)\" \/><br \/><\/a><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u6539\u5584\uff08Improve\uff09<\/h4>\n\n\n\n<p>\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u554f\u984c\u70b9\u304c\u660e\u78ba\u3068\u306a\u3063\u305f\u3089\u3001\u6539\u5584\u6848\u3092\u691c\u8a0e\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6539\u5584\u6848\u304c\u8907\u6570\u3042\u308b\u5834\u5408\u306f\u3001<strong>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306a\u3069\u3092\u8003\u616e\u3057\u3066\u6700\u3082\u512a\u308c\u305f\u3082\u306e<\/strong>\u3092\u9078\u3076\u306e\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u8907\u6570\u306e\u6539\u5584\u6848\u3092\u540c\u6642\u9032\u884c\u3059\u308b\u5834\u5408\u3084\u3001\u6539\u5584\u6848\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u5834\u5408\u306f\u30011\u30641\u3064\u306e\u8a08\u753b\u3092\u5c0f\u898f\u6a21\u306b\u3057\u305f\u308a\u3001\u5b9f\u9a13\u8a08\u753b\u6cd5\u3092\u4f7f\u7528\u3057\u305f\u308a\u3059\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u6539\u5584\u304c\u5b8c\u4e86\u3057\u305f\u3089\u3001\u65e2\u5b58\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u8a66\u9a13\u7684\u306b\u7d44\u307f\u8fbc\u307f\u3001\u672c\u5f53\u306b\u52b9\u679c\u304c\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u7ba1\u7406\uff08Control\uff09<\/h4>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001\u6539\u5584\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u304c\u7d99\u7d9a\u3067\u304d\u308b\u3088\u3046\u306b\u7ba1\u7406\uff08Control\uff09\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7ba1\u7406\u3068\u306f\u3001\u5bfe\u8c61\u3068\u306a\u308b\u5168\u793e\u54e1\u3078\u6559\u80b2\u3092\u884c\u3046\u3053\u3068\u3084\u3001\u8ab0\u3067\u3082\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u6a19\u6e96\u5316\u3059\u308b\u3053\u3068\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u7ba1\u7406\u3059\u308b\u4eba\u306f\u3001\u6539\u5584\u304c<strong>\u7d99\u7d9a\u3067\u304d\u3066\u3044\u308b\u304b\u3092\u5b9a\u671f\u7684\u306b\u78ba\u8a8d<\/strong>\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DMADV\uff08\u30c9\u30de\u30c9\u30d6\uff09<\/h3>\n\n\n\n<p>DMADV\u3068\u306f\u5b9a\u7fa9(Define)\u3001\u6e2c\u5b9a(Measure)\u3001\u5206\u6790(Analyze)\u3001\u8a2d\u8a08(Design)\u3001\u5b9f\u8a3c(Verify)\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u305f\u3082\u306e\u3067\u3059\u3002DMAIC\u3068\u306e\u9055\u3044\u306f\u3001\u65b0\u898f\u30d7\u30ed\u30bb\u30b9\u3092\u4f5c\u3063\u3066\u3044\u304f\u969b\u306b\u884c\u3046\u30b9\u30c6\u30c3\u30d7\u3068\u3044\u3046\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5404\u30b9\u30c6\u30c3\u30d7\u306e\u8a73\u7d30\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5b9a\u7fa9\uff08Define\uff09<\/h4>\n\n\n\n<p>\u3053\u306e\u6642\u70b9\u3067\u306f\u307e\u3060\u30d7\u30ed\u30bb\u30b9\u304c\u5b58\u5728\u3057\u306a\u3044\u305f\u3081\u3001\u307e\u305a\u306f<strong>\u4f01\u696d\u6226\u7565\u3084\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u6cbf\u3063\u305f\u30d7\u30ed\u30bb\u30b9<\/strong>\u3092\u76ee\u6a19\u3068\u3057\u3066\u5b9a\u7fa9\uff08Define\uff09\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e8b\u696d\u306e\u76ee\u6a19\u3084\u9867\u5ba2\u306e\u7406\u60f3\u50cf\u306a\u3069\u3082\u8003\u616e\u3057\u305f\u76ee\u6a19\u306b\u3059\u308b\u306e\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u30ac\u30f3\u30c8\u30c1\u30e3\u30fc\u30c8\u306a\u3069\u3092\u4f7f\u7528\u3057\u3066\u3001\u4e88\u5b9a\u8868\u3092\u4f5c\u3063\u3066\u304a\u304f\u3068\u5206\u304b\u308a\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u6e2c\u5b9a\uff08Measure\uff09<\/h4>\n\n\n\n<p><span style=\"font-size: 16px;\">\u6b21\u306b\u3001\u65b0\u898f\u30d7\u30ed\u30bb\u30b9\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3066\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u300c<strong>CTQ<\/strong>\u300d\u3092\u6e2c\u5b9a\uff08Measure\uff09\u3057\u3066\u3044\u304d\u307e\u3059\u3002CTQ\u306e\u610f\u5473\u304c\u5206\u304b\u3089\u306a\u3044\u65b9\u306f\u3001<a href=\"#m\" rel=\"noopener\">\u5148\u306bCTQ\u306e\u7528\u8a9e\u89e3\u8aac\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">\u65b0\u898f\u30d7\u30ed\u30bb\u30b9\u304c\u3069\u306e\u3088\u3046\u306bCTQ\u306e\u9054\u6210\u306b\u5f79\u7acb\u3064\u304b\u3092\u7279\u5b9a\u3057\u3001\u54c1\u8cea\u306b\u5f71\u97ff\u3059\u308b\u3053\u3068\u304c\u61f8\u5ff5\u3055\u308c\u308b\u8981\u56e0\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u305d\u308c\u3092\u4ed8\u3051\u52a0\u3048\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5206\u6790\uff08Analyze\uff09<\/h4>\n\n\n\n<p>\u5206\u6790(Analyze)\u3067\u306f\u3001CTQ\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e<strong>\u5177\u4f53\u7684\u306a\u6a5f\u80fd\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u9078\u5b9a<\/strong>\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>DMADV\u3067\u3082DMAIC\u540c\u69d8\u306b\u3001\u30ed\u30b8\u30c3\u30af\u30c4\u30ea\u30fc\u3084\u7279\u6027\u8981\u56e0\u56f3\u306a\u3069\u306eQC7\u3064\u9053\u5177\u3067\u6574\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u8a2d\u8a08\uff08Design\uff09<\/h4>\n\n\n\n<p>\u8a2d\u8a08(Design)\u3067\u306f\u3001\u3053\u3053\u307e\u3067\u306e\u60c5\u5831\u3092\u99c6\u4f7f\u3057\u3066\u3001\u3055\u3089\u306b\u8a73\u7d30\u306a\u30d7\u30ed\u30bb\u30b9\u306b\u843d\u3068\u3057\u8fbc\u307f\u3001\u904b\u7528\u304c\u53ef\u80fd\u3067\u3042\u308b\u304b\u3001\u8a55\u4fa1\u3084\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d7\u30ed\u30bb\u30b9\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u691c\u8a3c\u65b9\u6cd5\u3092\u8003\u3048\u3001<strong>\u30cb\u30fc\u30ba\u306b\u4e00\u756a\u5408\u3063\u305f\u3082\u306e\u3092\u5c0e\u5165<\/strong>\u3059\u308b\u306e\u304c\u76ee\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5b9f\u8a3c\uff08Verify\uff09<\/h4>\n\n\n\n<p><span style=\"font-size: 16px;\">\u5b9f\u8a3c(Verify)\u3067\u306f\u3001\u8a2d\u8a08\u3057\u305f\u7d50\u679c\u304c\u3001\u3057\u3063\u304b\u308a\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u3089\u308c\u308b\u304b\u3092\u691c\u8a3c\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"font-size: 16px;\">\u30d7\u30ed\u30bb\u30b9\u304c\u958b\u59cb\u3057\u305f\u3089\u5148\u307b\u3069\u306eDMAIC\u624b\u6cd5\u306b\u3066\u3001\u3055\u3089\u306b\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u7528\u3044\u308b3\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u7528\u3044\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e3\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9577\u671f\u7684\u306a\u6539\u5584\u52b9\u679c<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u6d3b\u7528\u3057\u305f\u6539\u5584\u306f\u3001DMAIC\u3084DMADV\u3068\u3044\u3063\u305f\u30b9\u30c6\u30c3\u30d7\u306b\u3088\u308a\u884c\u308f\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u500b\u4eba\u306e\u767a\u60f3\u529b\u306a\u3069\u306e\u8981\u7d20\u306b\u5de6\u53f3\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u6d3b\u7528\u3057\u305f\u6539\u5584\u306f\u3001\u793e\u5185\u306e\u8ab0\u3082\u304c\u5229\u7528\u3067\u304d\u308b\u30ce\u30a6\u30cf\u30a6\u3068\u3057\u3066\u5171\u6709\u5316\u30fb\u84c4\u7a4d\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u6539\u5584\u304c\u84c4\u7a4d\u3055\u308c\u3084\u3059\u304f\u3001<strong>\u7d99\u7d9a\u7684\u306a\u52b9\u679c\u304c\u671f\u5f85<\/strong>\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6c4e\u7528\u6027\u304c\u9ad8\u3044<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u88fd\u9020\u696d\u306e\u54c1\u8cea\u6539\u5584\u306e\u305f\u3081\u306b\u751f\u307f\u51fa\u3055\u308c\u307e\u3057\u305f\u304c\u3001\u73fe\u5728\u3067\u306f\u696d\u7a2e\u3092\u554f\u308f\u305a\u306b\u6d3b\u7528\u3067\u304d\u308b\u624b\u6cd5\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u591a\u696d\u7a2e\u3092\u53d6\u308a\u6271\u3046\u4f01\u696d\u3067\u306f\u6a2a\u5c55\u958b\u304c\u3057\u3084\u3059\u3044\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306b\u3001\u898f\u6a21\u306e\u5927\u304d\u3055\u306f\u95a2\u4fc2\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u5927\u4f01\u696d\u304b\u3089\u4e2d\u5c0f\u4f01\u696d\u307e\u3067\u3001<strong>\u591a\u304f\u306e\u4f01\u696d\u3067\u540c\u3058\u3088\u3046\u306b\u53d6\u308a\u7d44\u3081\u308b<\/strong>\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4eba\u6750\u80b2\u6210\u306b\u5f79\u7acb\u3064<\/h3>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u6539\u5584\u52b9\u679c\u3060\u3051\u3067\u306f\u306a\u304f\u3001<strong>\u4eba\u6750\u80b2\u6210\u3084\u7d44\u7e54\u80fd\u529b\u306e\u5411\u4e0a\u306b\u304a\u3044\u3066\u3082\u6709\u52b9<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30ea\u30fc\u30c0\u30fc\u3068\u306a\u3063\u305f\u4eba\u306f\u3001\u5404\u90e8\u9580\u3084\u5229\u5bb3\u95a2\u4fc2\u8005\u3092\u5dfb\u304d\u8fbc\u307f\u8b70\u8ad6\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u304f\u3055\u3093\u306e\u4eba\u3068\u8b70\u8ad6\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u5168\u4f53\u3092\u7d71\u62ec\u3059\u308b\u9032\u884c\u80fd\u529b\u3084\u7d44\u7e54\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u529b\u304c\u8eab\u306b\u4ed8\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u6d3b\u52d5\u3092\u901a\u3058\u3066\u4eba\u8108\u304c\u5e83\u304c\u308b\u3053\u3068\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u4eba\u8108\u304c\u5e83\u304c\u308b\u3068\u3001\u5ea7\u5b66\u3067\u306f\u306a\u304b\u306a\u304b\u5b66\u3079\u306a\u3044\u30b9\u30ad\u30eb\u306b\u95a2\u3057\u3066\u3082\u81ea\u7136\u3068\u8eab\u306b\u4ed8\u304f\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u53c2\u52a0\u3057\u305f\u30b9\u30bf\u30c3\u30d5\u306b\u95a2\u3057\u3066\u3082\u3001\u80fd\u52d5\u7684\u306b\u696d\u52d9\u3092\u6539\u5584\u3057\u3088\u3046\u3068\u3059\u308b\u6539\u5584\u610f\u8b58\u304c\u8eab\u306b\u4ed8\u304d\u307e\u3059\u3002\u30b9\u30bf\u30c3\u30d5\u9593\u3067\u306e\u5bfe\u8a71\u3082\u5fc5\u8981\u3068\u3055\u308c\u308b\u305f\u3081\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u306e\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ea\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3068\u306e\u9055\u3044<\/h2>\n\n\n\n<p><span style=\"color: #000000;\">\u5192\u982d\u3067\u7d39\u4ecb\u3057\u305f\u3088\u3046\u306b\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u304b\u3089\u6d3e\u751f\u3057\u305f\u30ea<\/span>\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3082\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ea\u30fc\u30f3\u3068\u306f\u300c\u30e0\u30c0\u306e\u6539\u5584\u300d\u306e\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u30ea\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306b\u30e0\u30c0\u3084\u30e0\u30e9\u3092\u53d6\u308a\u9664\u304f<strong>\u30ea\u30fc\u30f3\u751f\u7523\u65b9\u5f0f\u306e\u8003\u3048\u65b9\u3092\u8ffd\u52a0<\/strong>\u3057\u305f\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306f\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u5411\u4e0a\u306a\u3069\u306e\u6539\u5584\u306b\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002\u305d\u308c\u306b\u5bfe\u3057\u3066\u3001\u30ea\u30fc\u30f3\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306f\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u306e\u77ed\u7e2e\u306a\u3069\u306e\u6539\u5584\u306b\u4f7f\u7528\u3055\u308c\u308b\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306b\u95a2\u9023\u3059\u308b\u7528\u8a9e\u306b\u3064\u3044\u3066<\/h2>\n\n\n\n<p><span style=\"color: #000000;\">\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3092\u6d3b\u7528\u3059\u308b\u969b\u306b\u3001\u7279\u306b\u77e5\u3063\u3066\u304a\u304d\u305f\u3044\u7528\u8a9e\u3068\u3057\u3066\u306f\u300cVOC\u300d\u3068\u300cCTQ\u300d\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p>\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u3067\u306fVOC\u3092\u8d77\u70b9\u3068\u3057\u3066\u30b9\u30bf\u30fc\u30c8\u3059\u308b\u305f\u3081\u3001\u3044\u304b\u306b\u4fa1\u5024\u3042\u308bVOC\u3092\u53ce\u96c6\u3067\u304d\u308b\u304b\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u305f\u3060\u3057VOC\u3092\u96c6\u3081\u308b\u3060\u3051\u3067\u306f\u696d\u52d9\u6539\u5584\u306b\u7e4b\u304c\u3089\u306a\u3044\u305f\u3081\u3001\u3053\u308c\u3092CTQ\u306b\u5909\u63db\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e2\u3064\u306e\u7528\u8a9e\u306e\u7406\u89e3\u5ea6\u306b\u3088\u3063\u3066\u3001\u30b7\u30c3\u30af\u30b9\u30b7\u30b0\u30de\u306e\u8cea\u304c\u6c7a\u307e\u308b\u3068\u8a00\u3063\u3066\u3082\u904e\u8a00\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u3063\u304b\u308a\u7406\u89e3\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">VOC\uff08Voice Of the Customer\uff09<\/h3>\n\n\n\n<p>VOC\u306f\u300cVoice Of the Custimoer\u300d\u306e\u7565\u3067\u3001\u6587\u5b57\u901a\u308a<strong>\u9867\u5ba2\u306e\u58f0<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u306e\u58f0\u3068\u306f\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30e1\u30fc\u30eb\u306a\u3069\u3001\u4f01\u696d\u306b\u76f4\u63a5\u5bc4\u305b\u3089\u308c\u305f\u610f\u898b\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u73fe\u4ee3\u3067\u306fSNS\u3084EC\u30b5\u30a4\u30c8\u306e\u30ec\u30d3\u30e5\u30fc\u306a\u3069\u3082\u53d6\u308a\u5165\u308c\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u672c\u5f53\u306eVOC\u3092\u96c6\u3081\u308b\u306e\u306f\u5bb9\u6613\u306a\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u96c6\u3081\u3089\u308c\u308bVOC\u306e\u307b\u3068\u3093\u3069\u306f\u30af\u30ec\u30fc\u30e0\u3067\u3001\u8981\u671b\u3084\u6539\u5584\u7b56\u306f\u307b\u3068\u3093\u3069\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>VOC\u3092\u9593\u9055\u3048\u308b\u3068\u5168\u304f\u5171\u611f\u304c\u5f97\u3089\u308c\u306a\u3044\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u306a\u308b\u306e\u3067\u3001\u5341\u5206\u6ce8\u610f\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CTQ\uff08Critical To Quality\uff09<\/h3>\n\n\n\n<p>CTQ\u306f\u300c<span style=\"color: #434343;\">Critical To Quality\u300d\u306e\u7565\u3067\u3001\u7d4c\u55b6\u54c1\u8cea\u304c\u6c7a\u307e\u308b<\/span><strong><span style=\"color: #434343;\">\u91cd\u8981\u54c1\u8cea<\/span><\/strong><span style=\"color: #434343;\">\u306e\u3053\u3068\u3067\u3059\u3002VOC\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u5074\u306e\u8a00\u8449\u306b\u5bfe\u3057\u3066\u3001CTQ\u306f\u4f01\u696d\u5074\u306e\u8a00\u8449\u3068\u3082\u8a00\u3048\u307e\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: #434343;\">\u4f8b\u3048\u3070VOC\u304c\u300c\u914d\u9054\u304c\u9045\u308c\u306a\u3044\u3053\u3068\u300d\u3067\u3042\u308c\u3070\u3001CTQ\u306f\u300c\u9031\u5e73\u5747\u9045\u914d\u6570\u300d\u3067\u3059\u3002<\/span><\/p>\n\n\n\n<p><span style=\"color: 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